Business Coordinator

  • Full Time
  • Lusaka

Centre for Infectious Disease Research in Zambia (Cidriz)

Job summary 
CIDRZ Limited is seeking to employ a dynamic and highly organized Business Coordinator to oversee and manage its service lines namely Events Hire, Motor Vehicle Hire and Talktime Sales. The Business Coordinator will play a crucial role in ensuring the seamless operation, coordination and growth of these business lines.
Other key duties of this role include conducting market intelligence, relationship building with potential clients and supervision of staff. The incumbent will liaise closely with Finance and other departments under Operations to report on business development activities, income generated and the performance of all the service business lines to the General Manager.
Main duties
  • Maintains good working relationships with internal and external clients.
  • Liaises with Sales and Marketing Manager to source for new business by working closely with internal and external clients.
  • Participates in pricing of products/services.
  • Keeps up-to-date records on all client accounts and their programmatic and operational needs.
  • Works with Sales and Marketing Manager in developing and executing workable marketing plans.
  • Ensures delivery of prompt and quality services to clients.
  • Ensures availability of all resources needed to offer full and complete services by the business units.
  • Schedules allocation of shared services or resources to different clients in line with their workplans.
  • Supervises all subordinates under various product/service lines to ensure that CIDRZ Ltd assets and other business facilities are maintained in good order and at the highest level of industry standards.
  • Ensures all licenses and permits required for operations of the CIDRZ Ltd service lines and any other product lines are up to date.
  • Responsible for adherence to internal control policies and standard operating procedures (e.g. service requisition, invoicing, accounts receivables, accounts payables, etc.).
  • Prepares of management reports at agreed regular intervals for business units (e.g. monthly B2A, cash flow, debtors, creditors, etc.) and on adhoc basis.
  • Prices, reviews and advises on optimal pricing for current and new business services.
  • Responsible for the formulation and regular update of policies and procedures for the business unit.
  • Preparation of periodical budgets and forecasting of operating results.
  • Ensures billing for all services rendered is done in a timely and accurate manner by the Finance team.
  • Assists the Accountant in the preparation of periodic performance and financial reports, where necessary.
  • Ensures all SOPs are in place
  • Development and monitoring of performance management indicators.
  • Degree in Hospitality Management, Business Administration, Project Management or other relevant field.
  • At least 3 years’ relevant work experience in the Hospitality industry.
  • Experience in managing events.
  • Experience in marketing and business development.
  • Excellent communication, leadership and interpersonal skills.
  • Good marketing and business development skills.
  • Good report writing skills.
  • Planning and budgeting skills.
  • Basic accounting skills.
Suitably qualified candidates are invited to apply. However, only shortlisted candidates will be contacted.

12 Mar 2024 00:00

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