Communications And Marketing Officer

  • Full Time
  • Lusaka


The Patents and Companies Registration Agency (PACRA) is a statutory body under the Ministry of Commerce, Trade and Industry (MCTI), established under the Patents and Companies Registration Agency Act No. 4 of 2020. The principal mandate of the Agency is to provide business and intellectual property registration services. Additionally, theA gency is responsible for the management of the collateral registry for movable property as well as accreditation of insolvency practitioners.

In order to achieve its mandate, PACRA is advertising for the following positions:

Overall Responsibilities
Reporting to the Business Development Manager, the Communications and
Marketing Officer will undertake marketing and communication activities in order
to enhance the Agency’s corporate image and brand visibility.

Specific Duties:-
▪ Proactively promote understanding of the Agency’s services to stakeholders
using the best communication channel to disseminate the information
▪ Implement, in a timely manner, strategic initiatives in the Agency’s Strategic
Plan that require communication strategies
▪ Attend to press queries, organise media briefings and workshops
▪ Coordinate radio and television production of programmes, contributing to development of scripts, ideas and presentations aimed at increasing awareness and knowledge of the Agency
▪ Conduct surveys to assess the effectiveness of the Agency’s communication strategies.
▪ Develop content for the Annual Report and other publications.
▪ Draft speeches and presentations
▪ Develop social media strategies and procedures
▪ Maintain and update the Agency’s website in collaboration with the
Information and Communications Technology Unit, ensuring that stake
holders access updated information
▪ Develop standards for customer service delivery for both the Customer Service
Centres and Call Centre
▪ Management of the Call Centre Staff and systems

▪ Full Grade 12 Certificate
▪ Degree in Mass Communication, Marketing, Business Administration or
related field
▪ Minimum of three (3) years relevant work experience at middle management
▪ Member of the Zambia Institute of Marketing/ Zambia Public Relations

Key Attributes and Skills
▪ High-level communication skills
▪ Stakeholder management skills
▪ Good organizational and planning skills with the ability to multi-task.
▪ Ability to influence stake holders
▪ Client service orientation and relationship building capabilities
▪ Assertive, pro-active and committed to high standards of service delivery
▪ Ability to work under pressure
▪ Ability to self-motivate and motivate a team.

How to Apply

Suitably qualified and interested persons should email their application letters and

detailed CVs with traceable references and certified copies of academic and professional qualifications to indicating the position being applied for in the subject line. Hand delivered or posted applications will NOT be accepted.

Closing date for receipt of applications is 11th January 2023.


To apply for this job email your details to

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