ICT Officer – Database

  • Full Time
  • Lusaka

HELSB Zambia

Employment Opportunities

The Higher Education Loans and Scholarships Board (HELSB) is a statutory body established by the Higher Education Loans and Scholarships Act No. 31 of 2016 to provide for the administration, granting, investment, payment and recovery of student loans; provide for the administration and granting of scholarships; facilitate the mobilisation of financial resources for loans and scholarships, and provide for matters connected with or incidental to the foregoing. 

HELSB is inviting competent, enthusiastic and qualified candidates to apply for the

following positions to be based in Lusaka, on permanent and pensionable terms:

 2. ICT Officer – Database Administration – 1 Position
a. Job Purpose
Reporting to the Senior ICT Officer, the ICT Officer shall provide ICT Services in
order to facilitate the effective and efficient operation of the Institution.
b. Principal Accountabilities
 Undertakes effectively the acquisition, configuration, installation and
maintenance of server applications in order to facilitate availability of e-
services and applications;
 Undertakes effectively the design, development, acquisition and
management of application systems in order to promote innovations and
efficient service delivery;
 Undertakes effectively design, development, acquisition and
management of database systems in order to ensure highest levels of
data security, integrity and availability;
 Undertakes effectively the development and maintenance of the
institutional web applications in order to facilitate transactions and access
to information;
 Undertakes regularly the design, installation, monitoring, troubleshooting
and upgrading of networks, and security programmes in order to facilitate
smooth operation of ICT infrastructure and ensure data integrity;
 Undertakes effectively the acquisition, configuration, installation and
maintenance of Server Infrastructure in order to facilitate availability of e-
services and applications;
 Undertakes the availability of disaster recovery infrastructure and
procedures in order to guarantee business continuity;
 Undertakes timely servicing, repair and rehabilitation of ICT infrastructure
and assets in order to prolong life span of the equipment and facilitate
replacement; and
 Undertakes efficiently the provision of ICT Technical support in order to
facilitate smooth running of business
c. Other Job Expectations
 Keep the database up and running smoothly 24/7 in order to provide a
seamless flow of information throughout the Institution;
 Build database systems of high availability and quality depending on
each end user’s specialised role;
 Design and implement database in accordance to end-users information
needs and views;
 Define users and enable data distribution to the right user, in appropriate
format and in a timely manner;
 Use high-speed transaction recovery techniques and backup data;
 Minimise database downtime and manage parameters to provide fast
query responses;
 Provide proactive and reactive data management support and training
to users;
 Determine, enforce and document database policies, procedures and
 Perform tests and evaluations regularly to ensure data security, privacy
and integrity; and
 Monitor database performance, implement changes and apply new
patches and versions when required.
d. Qualifications and Experience
 Grade Twelve (12) School Certificate with five (5) credits or better
including Mathematics, Science and English;
 Bachelor’s Degree in Computer Science, Information Systems, or
 Two (2) years relevant job experience;
 Proven working experience as a Database Administrator;
 Hands-on experience with database standards and end-user applications;
 Previous experience with DBA case tools (frontend/backend) and third
party tools.
 Excellent knowledge of data backup, recovery, security, integrity and SQ.
e. Skills and Attributes
 Familiarity with database design, documentation and coding;
 Familiarity with programming languages API; and
 Problem solving skills and ability to think algorithmically.
Application Procedure
Candidates who meet the above Job Specifications and Competencies, Skills and Attributes should send their applications enclosing their detailed Curriculum Vitae,
Photocopies of NRC, Professional and any other relevant documents in hard copy
form only to:
The Chief Executive Officer Or Hand delivered to:
Higher Education Loans and Scholarships Board United Church House
P.O. Box 50464 Second (2nd) Floor
LUSAKA. Mosi-o-Tunya Road
Closing date for receipt of applications is 15th March, 2023.
HELSB is an equal opportunity employer and does not discriminate in the employment of any person on the basis of race, health, tribe, sex, political affiliation, religion or physical ability.
Please note that only shortlisted candidates will be contacted.
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