Research Officer

  • Full Time
  • Lusaka

NAPSA

NATIONAL PENSION SCHEME AUTHORITY
EMPLOYMENT OPPORTUNITY

The National Pension Scheme Authority (NAPSA) wishes to fill the positions indicated below.
Interested applicants who meet the required competences are encouraged to apply.

The successful candidates will be expected to have demonstrable competencies relevant to the respective job.

8.0 Research Officer – NPS 05 (Permanent and Pensionable): Head Office (01
Position)

8.1 Job Purpose
The Research Officer will be responsible for undertaking and delivering
a wide range of research projects in key areas of Customer Care,
Investments, Contributions, Benefits, Staff and any other areas deemed
fit by the Authority in order to increase overall performance of NAPSA.
Additionally, the incumbent will conduct research to ensure information
on market, client and best practice trends are identified and
communicated to decision makers in a timely manner in order to support
the development of sound strategies that enhance returns to invested
member funds and member services.

8.2 Key responsibilities
a) Conducts research to ensure information on market, client and best
practice trends are identified and communicated to decision makers
in a timely manner to support the development of sound strategies
that enhance returns to invested member funds and member
services.
b) Takes the lead in managing and delivering research projects, from
scoping through to methodology and report writing, including
managing and developing client relationships.
c) Delivers a wide range of social research techniques including
fieldwork such as telephone and in-person interviews, literature
reviews, focus groups and data analysis.
d) Produces insightful research reports with sophisticated advice to
support Management in their decision-making.
e) Ensures that the Authority is up to date with developments in pension
areas and research markets.
f) Works with team members on daily basis to complete research
projects within deadlines.
g) Tracks project progress periodically and report the same to the
Manager.
h) Identifies areas of improvements and develop new methodologies to
meet milestones.
i) Presents research findings to the Manager in an understandable
manner.

8.3 Qualifications and Experience
• Grade 12 with five (5) “O” Levels with credit or better inclusive of
Mathematics and English Language.
• Bachelor’s Degree in Social Sciences or any relevant field.
• Not less than three (3) years of experience in conducting research
in organizations of similar size.

TO APPLY
Your application letter should be accompanied by CV and copies of relevant
certificates and should also specify your contact address and telephone numbers(s).
Application letters should be addressed to:
Acting Director Human Resources and Administration
National Pension Scheme Authority
Levy Business Park
Church Road
P.O. Box 51275
LUSAKA

The closing date for receipt of applications is Thursday, 3rd November 2022.

PLEASE NOTE THAT:
ANY FORM OF LOBBYING WILL LEAD TO AUTOMATIC DISQUALIFICATION OF
THE CANDIDATE AND ONLY APPLICANTS WHO MEET THE SPECIFICATIONS
INDICATED ABOVE WILL BE ACKNOWLEDGED.

BE SMART, SECURE YOUR FUTURE

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