Senior Human Resource Officer

  • Full Time
  • Lusaka


Job Purpose

The role will be responsible for carrying out human resource operations of the Authority within the Human Resource & Administration Department.

Key Responsibilities

⦁Maintaining a recruitment plan as approved and following up status of recruitment for each position vacant;

⦁Coordinating and conducting interviews and assessments with hiring managers

⦁Ensuring all newly hired staff are scheduled for onboarding/ induction programme in one weeks’ time of onboard;

⦁Ensuring that job offer letters, contract agreements are timely prepared with job description;

⦁Ensuring all staff has specific roles and received performance evaluation as per    the timeline.

⦁Compiling and reporting performance evaluation results for staff for management intervention;

⦁Maintaining a performance tracking for each individual and copies of Performance evaluations in their file.

⦁Following up with supervisors and employees that performance evaluation actions/recommendations are implemented;

⦁Assisting the head of the department in developing and maintaining a training programme of all internal and external training;

⦁Assisting the head of the department in collecting feedback from staff and supervisors and developing major training needs for the year;

⦁Identifying internal and external capacity to conduct trainings based on the identified needs;

⦁Monitoring and keeping a record of training activities in the year and evaluating effectiveness of the training and development interventions;

⦁Managing employee relations matters and procedures in line with the Disciplinary Policy, Code & Disciplinary Handling Process;

⦁Processing payroll and collaborating with Finance Manager for final payments and collaboration with Finance & Investments Directorate for payment of statutory obligations such as NAPSA, NHIS, Workers’ WCFCB, PAYE;

⦁Administering human resource and administration policies for equity, fairness and consistency;

⦁Providing advice and support to managers and staff on human resource related matters;

⦁Reviewing policies and procedures and recommending changes as may be required;

⦁Participating and/or leading in human resource projects and process improvement initiatives;

⦁Performing any other task as may be delegated from time to time.

Knowledge, Skills, Qualifications and Experience

⦁Grade twelve (12) School certificate with 5 credits which should include English Language and Mathematics;

⦁Degree in Human Resource Management, General Management, Public Administration, Industrial Psychology, Organisational Development or any related field;

⦁A Member of Zambia Institute of Human Resource Management; and

⦁At least five (5) years of industry experience

Competencies required for this Role

⦁Must have good oral and writing skills;

⦁Must be proficient in computer skills, including Microsoft Office Suite (Word, PowerPoint, and Excel); scheduling appointments/updating calendars;

⦁General knowledge of Zambian labour laws and practices;

⦁Skills in database management and record keeping; and

⦁Must have good interpersonal skills and organisational skills.

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