Website Alistair Group
Alistair Group
Alistair Group is one of the fastest-growing entities in East and Southern Africa. We aim to make industry work better in Africa. We are an asset-based organization run by a professional and highly experienced team focused on bringing an efficient, execution culture and best practices to our customers’ operations.
Working hours: Monday to Friday plus Saturday mornings
1. Essential Skills:
- 5 years project management/fleet management experience in a global logistics/transport company
- Clear communication skills ensure clear and candid information.
- Computer Literacy to effectively operate and manipulate online management systems.
- Faultless administration skills ensuring accurate and efficient procedures.
- Problem-solving skills to ensure obstacles to progress are overcome.
2. Qualifications:
- A minimum University Graduate Degree in any relevant discipline or equivalent vocational experience in Transport / Logistics service support
- Fluent English
- IT Literacy
- 5 years of working experience
3. Accountabilities & Responsibility Areas
- Maintain absolute customer focus, keeping the customer fully informed on progress and effectively managing their expectations through accurate tracking reports and constant liaison which is relevant, reliable, reactive, and convenient.
- Deal with customer complaints rapidly and professionally in liaison with the Key Account Holder / Business Development
- Accurate Journey Management financial control and planning ensuring timely cash flow to drivers and all associated service providers.
- Accurate fuel allocation and accounting in accordance with Company Procedures.
- Ensure drivers are correctly briefed, managed, and lead throughout the journey and all security and risks are assessed. Ensure you do all that is reasonably practicable to avoid, remove or mitigate unacceptable risk.
- Ensure clear and concise vehicle fault reporting, and ensure immediate and thorough accident/incident investigations are carried out.
- Diligent driver management, ensuring driver KPIs are accurately assessed and recorded while ensuring all areas for improvement are fully investigated and rectified in accordance with company procedures
- Trip monitoring and vehicle tracking are to be carried out diligently and consistently, ensuring there are no avoidable delays and drivers are well informed on their progress and adherence to the journey management plan.
- SAP and TMS online management systems are to be correctly completed, accurately updated, and timely
- Ensure all trips are legally compliant, all documentation requirements are met and documentation required for invoicing is processed correctly
- Line Manager for your assigned Assistant Fleet Manager: ensuring strong leadership, effective management, and appropriate delegation. Compile x2 assessment reports on performance for management review.
- Serving as a general assistant to the Operations Manager seeking continual improvement and promoting best practices amongst the operations team as well as Assist Key Account Managers to seek cargo for the fleet. Ensure you establish reliable contacts for clearance, government, and clients
To apply for this job please visit www.linkedin.com.