Trade Development Representative (TDR)

Sankhulani Services

Inspiring fintech growth
Trade Development Representative (TDR)
FULL TIME in Lusaka, Eastern, Western and Southern Province

The TDR will plan, co-ordinate and implement the recruitment of agents merchants, support
Agents/merchants, training and performance monitoring of agents/ merchants in a specific
territory. Additionally, manage the performance of assigned sales.

• Drive our partner’s agent’s/ merchants recruitment, transaction and performance in a specific market, in order to achieve the required growth in transaction volumes.
• Execute Trade Development activities within the assigned territory for our partners.
• Drive and manage Active agents/merchants in the territory to 90%.
• Hold Agents Assistant Forums in liaison with the technical Experts from our partners.
• Deploy merchandise (fliers, posters, fliers, logbooks etc.) within the required SLAS.
•Carry out trade visitations (calls) to check on availability of Electronic Value and other business requirements:
• Handle first level of customer service to agents/merchants and handle customer complaints
• Provide feedback (Reporting) on market activities to the Region’s field manager – Competition,
Non-Compliance to KYC/ AML standards.
• Building and maintaining effective business relationships within the Agents/ merchants network
for our partners.

• Diploma in sales and marketing/Business Administration/Business Management or equivalent.
• Minimum of 2 years of relevant work experience (sales & marketing of products & services) and field force management. – Telecoms or Banking industry desirable.
• Should be result oriented, motivated, resourceful and able to work independently.
• Good Communication and People Management skills.
• Proficient in the use of Microsoft Office and Excel.

Interested applicants should send their applications and attach updated Curriculum Vitae (CV) with at least three referees to, addressed to the Human Resource Officer before Friday 31st January

To apply for this job email your details to

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