Agricultural Drone Operations Manager

Key Responsibilities

• Act as the main point of contact for farmers, providing technical support and ensuring high levels of client satisfaction.
• Coordinate spare parts, warranty assessments, and inventory management to minimise downtime and maintain efficient service delivery.
• Oversee stock management of drones, equipment, and spare parts to ensure operational readiness.
• Travel to farms across Zambia to demonstrate agricultural drone solutions and support business development activities.
• Support the setup and expansion of regional service operations and field teams.
• Monitor field operations during spray season and ensure smooth coordination between technical and operational teams.
• Work closely with administration teams to ensure timely invoicing and efficient operational processes.
• Identify and develop new business opportunities within the agricultural drone sector and related markets.
• Develop hands-on technical knowledge of drone maintenance and repair.
• Lead and grow operational teams while maintaining strong service standards and customer relationships.
• Resolve operational challenges proactively and ensure overall business efficiency.

Requirements

• Experience in the agriculture sector is an advantage.
• Experience in the drone industry is beneficial but not essential.
• Drone pilot or operator certification is an added advantage; training may be provided for the right candidate.
• Strong communication, organisational, and problem-solving skills.
• Ability to manage multiple responsibilities in a fast-paced environment.
• Willingness to travel extensively within Zambia.
• Valid driver’s licence preferred.