UBA Zambia
JOB OPPORTUNITY
Stakeholder Management
Serve as the primary coordination point between:
Country business teams
Group Africa delivery teams
Vendors
Operations teams
Technology teams
Build strong relationships with stakeholders to ensure alignment, accountability, and timely decision-making.
Facilitate workshops, project reviews, steering meetings, and executive update sessions.
Manage stakeholder expectations and drive resolution of conflicts or delivery bottlenecks.
Vendor & Third-Party Coordination
Coordinate implementation activities involving vendors, fintechs, telcos, and technology partners.
Track vendor deliverables, SLAs, timelines, and issue resolution.
Ensure vendor solutions comply with Group architecture, security, and operational standards.
Support vendor due diligence, implementation reviews, and go-live readiness assessments.
Risk, Compliance & Operational Readiness
Identify, assess, and manage project risks, issues,
assumptions, and dependencies.
Ensure compliance with:
Regulatory requirements
Information Security standards
Data privacy requirements
Operational readiness criteria
Coordinate UAT, operational handover, training,
and post-go-live stabilization activities.
Ensure production deployments are supported by:
Approved rollback plans
Monitoring frameworks
Business continuity considerations
Reporting & Performance Management
• Produce accurate weekly and monthly portfolio reporting for:
• Country leadership
• Africa PMO
Group governance forums
• Maintain visibility of:
Delivery health Risks/issues
• Budget utilization
• Resource constraints
• Benefits realization
• Support continuous improvement initiatives within the country delivery function.
Key Skills & Competencies
Technical & Delivery Competencies
Strong end-to-end IT project management capability
Experience managing:
Digital banking projects Payment systems
API integrations
Channels implementations Strong understanding of:
SDLC
Agile and Waterfall methodologies
Banking operations
Enterprise delivery governance
Ability to manage multi-vendor and
cross-functional delivery environments
Strong risk management and issue resolution capability
Excellent MS Suite (Ms Project, PPT, Word. Excel)
Familiarity with:
Finacle/Core Banking Systems
APIs and middleware integrations
Digital channels
Regulatory and InfoSec controls
Behavioral Competencies
Strong execution discipline
High sense of ownership and accountability
Excellent stakeholder management capability
Strong communication and presentation skills Ability to work under pressure in fast-paced environments
Strong analytical and problem-solving skills Ability to influence without direct authority
Attention to detail and governance discipline
Strong escalation and decision-management capability
Certifications and Education
Education
Bachelor’s Degree in:
Computer Science
Information Technology
Engineering
Business Information Systems
Related discipline
A Master’s degree will be an added advantage.
Professional Certifications (Preferred)
PMP (Project Management Professional) • PRINCE2
PMI-ACP / Agile Certification
Scrum Master Certification
ITIL Foundation (a plus)
Experience Requirements
Minimum of 5-8 years’ experience in IT
Project Management
Experience within:
Banking
Financial Services
Telecommunications
Fintech
IT
Proven track record delivering complex enterprise technology projects
Experience working in matrix and multi-country environments preferred Experience managing vendors and third-party integrations required
Success Measures (KPIs)
The success of the role will be measured against: % of projects delivered on time of projects delivered within approved budget
Reduction in project delivery
Compliance with PMO governance standards
• Reduction in dependency on Group Africa execution teams
• Quality and timeliness of reporting
• Successful delivery of regulatory and strategic initiatives
• Effective management of project risks and issues
• Benefits realization achievement for implemented projects
TO APPLY
United Bank for Africa is an equal opportunity employer. Interested candidates that meet the above job requirements should send their application in a single document comprising of detailed Curriculum Vitae, Grade Twele (G12) Certificate and Degree and other copies of professional qualifications (ZAQA verified) to: careers.zambia@ubagroup.com by 28th June, 2026
Africa’s Global Bank