Collections Officer

  • Full Time
  • Lusaka

Microfin

Company Description

MOFIN Finance Limited is a fast growing, wholly owned Zambian registered Micro lending institution operating with over 10 branches across Zambia which provides financial services to both private and public sector employees. Mofin Finance Limited has a work environment that promotes diversity, embraces change, and provides leadership opportunities to everyone.

Job Description

Key Responsibilities:

Collect DDAC mandate forms sent by branches for new loans for onward submission to collecting banks.

Make monthly scheduled DDAC requests on off taker confirmation regarding respective payroll processing dates.

Compilation of all receipts as confirmations from collecting banks.

Diligent reconciliation of outstanding receipt items.

Suggest whether the loan should be rescheduled or restructured following loan restructure and reschedule policy.

Identify root causes of defaults and make recommendations for process improvement as and when appropriate.

Maintain excellent records of contacts, transactions, efforts and progress made on the recovery.

Qualifications

Academic & Professional Qualifications

Grade 12 School Certificate

Minimum Diploma in Banking and Finance or relevant field of study.

Minimum 1 year work experience in the microlending sector in a similar position will be an added advantage

Additional Information

Specialist knowledge and skills:

Understanding of the relevant technology, procedures, practices, acts and regulations.

Ability to manage time, set priorities and plan workload to meet objectives.

Ability to handle sensitive information professionally and with confidentiality.

Commercial acumen

Accurate and responsible

Excellent communication skills

Good computer skills

To apply for this job please visit jobs.smartrecruiters.com.

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