Operations Manager

At Smollan, we’re on an evolutionary journey where we’re shifting our story. We’re looking for truly unique people who believe in fostering a diverse and inclusive environment. Where our people are cared for, happy and inspired in building an extraordinary place to work.

We’re on the lookout for an experienced Operations Manager effectively manage and optimise the operations and co-ordination of services provided to clients on a national basis by ensuring each project delivers results that meet with organisational and client objectives.

As an Operations Manager, you will be responsible for:

Achievement of project objectives – Continually benchmark and optimise processes against best practice

Account management alignment –Demonstrate analytical planning and creativity for future client retention and development

Effective Administration – Manage and maintain all operations staff performance documents and scorecards accurately and within required deadlines

Effective budget monitoring – Build and manage operating expenses, e.g. salaries, travel costs etc

Operational excellence – Develop, implement, and maintain operational excellence, policies and procedures including standard operating procedures

Effective People Management – Manage performance and allocate work to teams

Effective teamwork and self-management – Follow through to ensure that personal quality and productivity standards are consistently and accurately maintained

What are we looking for?

To qualify for this role, you should:

Hold a degree in any field / Diploma in Business or operations management

Have minimum 6 years FMCG experience (in Project Management, client and staff interaction, and

organisational experience at management level)

Have excellent computer skills and proficient in Microsoft Office

Possess excellent communication skills both verbal and written

Organisational, time management and people management

What’s in it for you:

Robust benefits package

Company vehicle

Opportunity to work within an international organisation