Senior Network Engineer

Job description:

Purpose 

• Responsibility for maintaining network and voice services that support and enable business across Trident and Enterprise Mine Sites, TWE Estate and Kalumbila Town
• Provide operational/technical design, support and monitoring for LAN and WAN including the management of switches, routers, wifi, voice, firewalls and infrastructure facilities
• Management of team providing network and telecommunications services and support, including ad-hoc desktop or printer support as required

Specific Job Responsibility

• Independently troubleshoot & administer routers, switches, WLC,CUCM and firewalls
• Plan and design optimal path for new fibre installations
• Supervise fibre optic installations, testing and reporting, including GPON, OLT and ONU
• Supervision and maintenance of all structured cabling, labelling and documentation
• Design, maintain and/or troubleshoot Unifi AP and Unifi Air Fibre including channel optimization, radio interference and air optimization
• Network monitoring, performance management and continued optimization
• Able to identify and escalate to next levels for troubleshooting
• Co-ordinate and plan future installations as well as onsite cabling runs and PTP links
• Maintaining installation and configuration procedures
• Daily health checks

Job Specific Competencies

• Contributing to and maintaining system standards including documentation
• Troubleshoot issues as they arise – from the simple to complex
• Perform scheduled maintenance and upgrades on network devices
• Providing 3rd level support per request from various business partners
• Repairing and recovering from hardware or software failures
• Coordinating and communicating with impacted business partners
• Provide support for network infrastructure in an on-call rotation
• Work with multiple teams to identify bottlenecks and other network configuration issues
• Maintain and organize reporting information and documentation for management review
• Adhering to and implementing Group ICT standards and policies
• Competent understanding of routing in a Cisco environment particularly in EIGRP

Key Job Attributes

• Must be creative and innovative
• Excellent analytical & troubleshooting skills
• Ability to manage a team
• Must be able to effectively communicate
• Ability to work under pressure

Experience and Qualifications

The Senior Network Engineer will require knowledge, skills and experience in the following areas:

• Able to understand, implement and manage projects, processes and work instructions with skills to design and develop network infrastructure aligned to business requirements
• Should be able to efficiently and effectively recommend and execute workarounds to restore disrupted services
• Extensive experience in ticketing/helpdesk systems and business follow up
• Respond in a timely manner and cooperate with other members to achieve the team’s goals
• Extensive knowledge and at least 10 years’ experience in all areas of networking and communications across both LAN and WAN, preferably in an African Mining environment
• Cisco CCNP certification or higher required
• Cisco VOIP certification and/or extensive experience managing CUCM
• Cisco Wireless certification and/or experience managing a WLC
• Bachelor’s degree in Computer Science or equivalent

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Deadline: 24/11/2022