D2C Telcare Limited
Company: D2C Telcare Limited
Location: Lusaka, Zambia
Job Type: Contract
About the Opportunity
WE ARE HIRING
CALL CENTRE AGENTS
D2C Telcare Limited is inviting applications from enthusiastic and customer-focused individuals to join its team as Call Centre Agents.
Key Responsibilities
• Handle customer enquiries professionally and courteously
• Resolve customer issues and provide effective support
• Promote relevant products and services
• Meet performance and customer retention targets
• Conduct tele-collections as part of customer account management
Requirements
• Minimum Grade 12 Certificate
•Degree is an added advantage
• Excellent verbal and written communication skills
Clear and confident communication
• Ability to speak multiple languages is highly desirable
• Ability to work under pressure and adapt to changing sales strategies
How to Apply
Send your application to:
recruitment@d2ctelcare.com
Important: Include your current physical location in the email subject line.
Only shortlisted candidates will be contacted.
If you do not receive a response within four weeks, consider your application unsuccessful.