Control Room Operator

What’s JABU?

JABU is a B2B e-commerce & distribution marketplace, offering tech-enabled, route-to-market development & merchandising for FMCG brands in undeveloped areas while helping unbanked businesses grow through efficient delivery, an affordable product basket, inventory management and credit facilities.

Control Room Operator: You will be reporting to the City Manager

Duties

• Ensure that cameras and surveillance systems in all our branches are installed and operating adequately.
• Monitor the operations at the warehouse as well as ensure that all surveillance and GPS systems are properly working.
• Review and provide video images for investigative purposes.
• Sit in front of screens, constantly monitoring the live pictures that come in from the surveillance cameras and the location of vehicles through our GPS systems.
• Randomly and when necessary, analyze the footage from the cameras installed in the vehicles.
• Monitor anyone acting suspiciously, and alert the security staff/ police if you see an act of theft, vandalism, or any other crime.
• Monitor all warehouse activities, including the cleaning staff and pickers.
• Keeping a log of all incidents and passing it to management, security staff, and the police (when necessary).
• You may be called to give evidence in court as a witness.
• Ensure work is undertaken in compliance with the operating procedures, current legislation, and the company codes of practice.
• Randomly perform breathalyzer tests on the staff.
• Ensure the accurate recording of all events and actions monitored from within the control room, including the maintenance of daily logs.
• Perform other related work as required.

Requirements / Skills

• Relevant/Related diploma qualification within Safety and Security
• 2 years experience in security relevant fields.
• Ability to plan, schedule, and undertake work safely, independently, and professionally.
• Punctual, reliable, and detail-oriented.
• Must be in good physical condition to perform duties assigned.
• Thorough knowledge of surveillance system practices, techniques, and equipment.
• Thorough knowledge of maps and/or GIS Information.
• Possess the ability to read and interpret maps, plans, and specifications, and compare them with various aspects of progress, to detect errors.
• Must be able to operate a computer and computer software related to word processing and spreadsheets.
• Ability to remain calm under pressure and in difficult situations.
• Speak and write clearly and accurately; Multi-task and ability to communicate problems
• Effective listening skills and Attention to detail
• Must be highly vigilant