Housekeeping Supervisor

  • Full Time
  • Lusaka

Hilton Garden Inn

What will I be doing?


Specifically, a Housekeeping Supervisor Will Perform The Following Tasks To The Highest Standards


As a Housekeeping Supervisor, you will support the Housekeeping Department by ensuring the upkeep and cleanliness of the entire hotel.

Allocate work duties to Team Members

Perform routine inspections of all check out rooms and spot checks of all occupied rooms

Report and follow up on any maintenance defects or other issues

Inspect, routinely, service areas, store rooms and corridors

Schedule and supervise deep cleaning and any other projects

Manage and train Room Attendants and other Team Members to ensure their performance is to the standards required

Manage, efficiently, stock control and the maintenance of equipment

Provide excellent Guest service, including VIP and other special requirements

Ensure the adherence to hotel brand standards at all times

What are we looking for?


Skills


To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow

Housekeeping serving Hilton Brand hotels are always working on behalf of our Guests and working with other Team Members.

Previous experience in a Housekeeping supervisory role

A successful track record of managing a team

Strong organizational and analytic skills

An attention to details

Strong communication skills

A passion for delivering exceptional levels of guest service

Proficiency, preferred, with computers and computer programs, including Microsoft Office

What will it be like to work for Hilton?


Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

To apply for this job please visit hilton.taleo.net.

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