IT Infrastructure Support Officer

Job Requirements – IT Infrastructure Support Officer

Required Skills
Solid Knowledge of computer hardware and software (desktops, laptops, tablets, printers), communication hardware and software, Access control systems, CCTV systems
Knowledge of computer networking, performance monitoring, asset management, ticketing/service desk systems
Ability to install, maintain, modify, and upgrade server, software & Hardware i.e., OS, firewalls, antivirus
Exceptional analytical, verbal- and written- communication skills

Tasks & Responsibilities
Install, modify, and make repairs to computer hardware and software systems and provide technical assistance to end users in operation of hardware and software
Maintain current inventory records of computer hardware, related components, and their status.
Make site visits to branches or other locations to provide computer support