Healthlane Medical Centre
Healthlane Medical Centre “Healthcare That Cares”
Join Our Team
JOB VACANCY Medical Billing Officer
Kalulushi x 1
The Healthcare Medical Centre will be responsible for the accurate and timely processing, submission, monitoring and reconciliation of NHIMA and private medical insurance claims, while ensuring compliance with applicable billing procedures, tariffs and benefit packages.
Key Responsibilities
Verify NHIMA and private medical insurance eligibility and confirm patient benefits, limits and authorisations.
Register and update patient insurance information accurately.
Process bills for NHIMA, private medical schemes and Corporate health schemes.
Ensure all services provided are correctly captured and billed.
Prepare and submit insurance claims with the required supporting documents.
Handle pre-authorisations for procedures, investigations and admissions where required.
Monitor submitted claims and follow up on pending. rejected or queried claims.
Correct billing errors and resubmit rejected claims where appropriate.
Liaise with insurance companies, NHIMA and scheme administrators regarding claims and patient benefits.
Work with doctors, nurses, laboratory, pharmacy and radiology to ensure services are properly documented before biling.
Identify duplicate billing, incorrect charges and discrepancies.
Maintain confidentiality of patient, insurance and financial information.
and be part of our commitment to quality healthcare.
MEDICAL BILLING
Qualifications & Experience
Diploma in Clinical Medicine and Nursing will be an added advantage
At least 2 years’ experience in medical billing. insurance claims or a similar role (preferably in a healthcare setting).
Knowledge of NHIMA and private medical insurance processes and tariffs is an added advantage.
Computer literate (MS Office and billing/claims systems).
Good interpersonal and communication skills.
Prepare monthly NHIMA and insurance billing/claims reports.
Keep updated on changes to NHIMA requirements, insurer tariffs, benefit packages, claims procedures and also other private insurance schemes.
High level of accuracy, organisation and attention to detail.
Zambians who meet the abovequalifications should address their applications to:
The Human Resource Manager Healthlane Medical Centre
12 Mumba Street KALULUSHI.
Email: healthlaneclinic@gmail.com
DEADLINE FOR RECEIPT OF APPLICATIONS IS WEDNESDAY 30TH SEPTEMBER 2026.
NOTE: Only shortlisted applicants will be invited for interviews.
Healthcare That Cares
Quality Professional Care Team
Better Health