United Bank for Africa (UBA)
United Bank for Africa
it’s all about U
JOB OPPORTUNITY
Relationship Officer- SME Banking
Functionally reports to: Heads; SME Banking
Administratively reports to: Branch Manager
Supervises: Nil
Location: Industrial and Head Office Branch
Job Description
Role and Responsibilities
• Acquisition of new customers for SME Banking by aggressively marketing the bank’s products to improve deposit liability growth
• Prepare documentation on the creation of risk assets to increase business office profitability
• Aggressively market the bank’s products to ensure favorable market response and optimum build-up of revenue.
• Cross-selling of existing and new products to existing and new clients and effective relationship management.
• Ensure the reactivation of dormant accounts and relationships to improve deposit liability growth and profitability.
• Making calls and visiting business customers as well as attending meetings
• Implementing the delivery of marketing strategies and targets
• Processing data to produce accurate facts, figures, and reports
• Facilitating, establishing and maintaining effective relationships with new and existing customers
Experience
• Minimum of two (2) years cognate experience.
Key Competency List: Knowledge
• Must exhibit drive energy, aggression and passion for business development and acquisition
• Must be technology savvy
Skills/Competencies
Education Requirements
• First degree with credit or better in any field.
• Ability to evaluate needs of customers, and determine what products or service would best serve those needs
Interpersonal and communications skills.
Selling and marketing skills
• Must be self-solution driven, proactive and have acceptable knowledge of the business environment
Key Performance Indicators:
• Must deliver on all financial targets
• Achieve approved SME Banking account volumes
• Achieve assigned PBT targets
To Apply
United Bank for Africa is an equal opportunity employer. Interested candidates that meet the above job requirements should send their application in a single document comprising of detailed Curriculum Vitae, G12 twelve Certificate and Degree and other copies of professional qualifications qualifications (ZAQA verified) to:
careers.zambia@ubagroup.com by 22nd July, 2026
Africa’s Global Bank