Debt Collectors

SINGULARITY FINANCIAL SOLUTIONS LIMITED- ZAMBIA
Singularity Financial Solutions Ltd is a fin-tech company specializing in providing loans or credit facilities to individuals.
The company desires to hire DEBT COLLECTORS. We therefore invite suitably qualified candidates to apply for the post.
Location: Lusaka, Zambia
Work Hours: Full-time, 08 hours per day

Responsibilities – Debt Collector
Manage multiple delinquent accounts for debt collection efforts.
Keep track of assigned accounts to identify outstanding debts.
Plan a course of action to recover outstanding payments.
Negotiate payoff deadlines or payment plans.
Handle clients’ questions or complaints.
Investigate and resolve discrepancies in payments or accounts.

Required Competencies
Someone who is ready to learn quickly
Follow instruction
Creative
Confident
Good Communications Skills
Good negotiator, someone who can negotiate and provide solutions to customers.
Committed to the job and self-driven
Flexible to work and can work past normal working hours
Qualifications and experience
Diploma in finance, accounting, Business Course or any related field.
At least 1 year experience as a debt collector
Experience with debt collection apps will be an added advantage
Ability to work accurately and independently
Must be a Team Player

If you meet the minimum hiring requirements for the above position, please email your CV and cover letter to: nchimunyaeustanciahamuc@cicadacap.com
Fresh graduates are recommend to apply.
Only shortlisted candidates will be contacted