NAPSA
NATIONAL PENSION SCHEME AUTHORITY
EMPLOYMENT OPPORTUNITY
The National Pension Scheme Authority (NAPSA) wishes to fill the positions indicated below.
Interested applicants who meet the required competences are encouraged to apply.
The successful candidates will be expected to have demonstrable competencies relevant to the respective job.
12.0 Benefits Clerk – NPS 06 (Permanent and Pensionable): (05 Positions)
12.1 Job Purpose
The purpose of the Benefits Clerk is to process claims and resolve
queries as well as to issue cash benefits.
12.2 Key responsibilities
a) Process claims in line with the NAPSA policies and procedures and
ensure clients are given feedback on the claim processing in a
timely manner.
b) Attend to client queries to ensure the queries are resolved in a
timely manner for enhanced customer satisfaction
c) File claim forms and other records to ensure the safety and ease in
retrieval of the records when required for decision making purposes.
d) Issues cash benefits in accordance with stipulated guidelines.
e) Produces performance reports to superior to aid decision making.
12.3 Qualifications and Experience
• Grade 12 with five (5) “O” Levels with credit or better inclusive of
Mathematics and English Language.
• Diploma Business Administration or equivalent.
• Not less than one (1) years’ Pension or Insurance experience in a
similar position in an organisation with a similar size of operations.
TO APPLY
Your application letter should be accompanied by CV and copies of relevant
certificates and should also specify your contact address and telephone numbers(s).
Application letters should be addressed to:
Acting Director Human Resources and Administration
National Pension Scheme Authority
Levy Business Park
Church Road
P.O. Box 51275
LUSAKA
The closing date for receipt of applications is Thursday, 3rd November 2022.
PLEASE NOTE THAT:
ANY FORM OF LOBBYING WILL LEAD TO AUTOMATIC DISQUALIFICATION OF
THE CANDIDATE AND ONLY APPLICANTS WHO MEET THE SPECIFICATIONS
INDICATED ABOVE WILL BE ACKNOWLEDGED.
BE SMART, SECURE YOUR FUTURE