United Bank for Africa (UBA)
it’s all about U
JOB OPPORTUNITY
Relationship Manager- Personal Banking
UBAN
United Bank for Africa
Functionally reports to: Heads Personal Banking
Administratively reports to: Branch Manager Supervises: Nil
Location: Chipata Branch
Job Description
Role and Responsibilities
• Prepare documentation on the creation of risk assets to increase business office profitability.
• Aggressively market the bank’s products to ensure favorable market response and optimum build-up of revenue.
Solicit and acquire customer relationships to improve deposit liability growth and mix.
• Ensure the reactivation of dormant accounts and relationships to improve deposit liability growth and profitability.
• Making calls and visiting business customers as well as attending meetings
• Implementing the delivery of marketing strategies and targets Processing data to produce accurate facts, figures, and reports; Facilitating, establishing and maintaining effective relationships with new and existing customers;
Reactivating dormant customer relationships
Education Requirements
• First degree with credit or better in any field.
Experience
• Minimum of two (2) years cognate experience
Key Competency List: Knowledge
• Must exhibit drive energy, aggression and passion for business development and acquisition
• Must be technology savvy
Key Skills
• Ability to evaluate needs of customers, and determine what products or service would best serve those needs
• Interpersonal and communications skills. Selling and marketing skills
• Must be self-solution driven, proactive and have acceptable knowledge of the business environment
Key Performance Indicators
• Achieve the approved Personal Banking PBT target for the Bank
To Apply
• United Bank for Africa is an equal opportunity employer. Interested candidates that meet the above job requirements should send their application in a single document comprising of detailed Curriculum Vitae, G12 twelve Certificate and Degree and other copies of professional qualifications qualifications (ZAQA verified) to: careers.zambia@ubagroup.com by 22nd July, 2026.
Africa’s Global Bank